EXCHANGES AND RETURNS
To allow you to buy peacefully, you have 15 days to return any item that does not suit you.
However, for hygiene reasons, unworn and unwashed products will be retaliation.
HOW TO MAKE A RETURN?
To make a return or an exchange, go to the history of your orders and add a message at the bottom of the detail of the order concerned, indicating the items to return and the reason for the return. This request must be made within 15 days of receiving your order.
Upon receipt of your request, we will send you to the return procedure. You have 10 days to return the product.
If these deadlines are not respected, we can refuse the return.
COMMENTARY TO MAKE AN EXCHANGE?
Follow the return procedure above. After receiving your return, we credit your account with a coupon.
Place your new order and enter the coupon on the shopping cart page. You will have nothing else to pay than the difference between the amount of your new order and the amount of your discount.
In case of withdrawal, the return costs are your responsibility. In case of non-compliance, the return costs remain our responsibility.
HOW TO OBTAIN REFUND?
Once validated the receipt of your return, go to the history of your orders and add a message to the base of the order concerned by a refund.
Refund within 10 days of your request. In case of withdrawal, the return costs are your responsibility. If the product received is not in accordance with your order, the return costs will be at our expense